Terms & Conditions


Thank you for accessing the W I L D E website.  W I L D E provides the content and services available on this website to you subject to the following terms and conditions.

By using the W I L D E website, you are acknowledging that you have read, understand and agree, without limitation, to be bound by these terms and conditions which include our privacy policy.

From time to time we may modify our terms and conditions to which the content and services available are subject.  Accordingly, please continue to review them whenever accessing or using our Website.

Acceptance of these terms and conditions does not affect your statutory rights, except so far as legitimately excluded.



All products are subject to availability.

We will inform you as soon as possible if any items you have ordered are not available.


An automatic email notification is generated upon successful completion of orders placed on our website. If you have not received any notification from us within 3 working days, please contact us at info@wildejewellery.com or telephone +44 1462 338 747. We are open Monday to Saturday 10.00 – 17.00. This automatic notification email represents a contract between you and W I L D E.

If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone advising you of this. In this unlikely event we will offer you the nearest alternative or a full refund if the item is not going to be restocked shortly.

W I L D E reserves the right to refuse to supply to any person for whatever reason. If we are unable to supply a particular item or there is a delay in supplying an item for any reason beyond our reasonable control (including but not limited to an item being out of stock, us identifying a product or pricing error or if we are unable to obtain authorisation for your payment) we will not be liable to you.

Risk in the products constituting the orders will pass to you immediately upon delivery.

You will be deemed to have accepted the order unless you notify us upon receipt that the order is incorrect or if you otherwise exercise your cancellation right set out below.

If you fail to act in accordance with these terms, we shall have no obligation to accept a purported rejection exercised by you.

We retain the legal ownership of all products until we have received full payment.

We shall automatically and immediately regain legal ownership of the products in the event that we refund payment to you.

We shall be pleased to assist if you have any queries or require any information regarding your order. Please email us at info@wildejewellery.com or +44 1462 338 747. We are open Monday to Saturday 10.00 – 17.00.


We do not store credit card details nor do we share customer details with any 3rd parties

You can pay by Mastercard, Visa, Amex, Switch, Delta, Electron, Solo or Maestro.

Our liability to you in connection with any order will not exceed the total price charged for the relevant items.


You have the right to cancel your order up to 10 (ten) working days after the day following the delivery of the goods by sending us a notice of cancellation (by email or post) and returning the goods to us (within the specified deadline) in their original state with full packaging, and in an unused condition.



All content available on our website, including but not limited to text, content, graphics, logos, photographs, names, illustrations, artwork, trademarks and other material, is the property of W I L D E and is protected by copyrights, trade marks and/or other proprietary rights.

 You are permitted to use this website for personal purposes only.

You agree not to use any content of the website for commercial purposes, including but not limited to copying, duplicating, reproducing, storing, selling, reselling, modifying, accessing or otherwise exploiting the content in whole or in part other than as set out above without our prior written consent.


We attempt to be as accurate as possible when describing our products and prices on the website.

However, subject to applicable law, we do not warrant that the product descriptions, colours or other content available on the Site are accurate, complete, reliable, current, or error-free.

All prices are displayed inclusive of VAT and exclusive of delivery charges.


W I L D E may, purely as a convenience to its website users, from time to time include links to other web sites or material which are beyond its control.

Such links are in no way an endorsement by us of the referenced content, product, service, or supplier.

Should you chose to link to or from any off-website pages or other websites, you acknowledge that this is carried out entirely at your own risk and we will accept no liability to you, howsoever caused in that respect.


The W I L D E Website is provided to you without warranties or guarantees of any kind whatsoever (express or implied) and your use of our website and its contents is entirely at your own risk.

In particular, the user must bear the inherent risks associated with the use of the worldwide web. We accept no responsibility or liability for functions contained on our Website and will not be responsible for:

– any errors or omissions or for any technical problems (including but not limited to worms and viruses) you may experience with the website;
– incompatibility of the website with any of your equipment, software or telecommunications links.

Save as expressly stated elsewhere in the Terms and Conditions, we will not be liable to you or any third party for any direct, consequential or incidental loss or damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any indirect loss whatsoever that arises out of or is related to the use of our website.


W I L D E does not warrant or otherwise promise that the website, use thereof or the Terms and Conditions (in whole or in part) are in compliance with laws or available for use in locations outside the United Kingdom.

If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

To the extent that any provision of the Terms and Conditions is unenforceable in such locations, that provision should be struck out and the remaining provisions remain in force.


Any notices under these terms and conditions may be sent either by email to info@wildeshop.co.uk.


No delay, forbearance or failure by us to take action in respect of any breach of any obligation arising under these Terms shall constitute a waiver of any other breach and no failure to exercise or partial exercise by W I L D E of any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.


This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by the laws of England and Wales and the exclusive jurisdiction of the English courts.

© WILDE 2009 - 2020